Frequently Asked Questions
Find helpful answers about our natural, hand-rolled incense — from ingredients to burn time, wholesale enquiries, shipping, care tips and more.
Frequently asked questions
What makes Mothers Fragrances incense special?
Every stick is lovingly hand-rolled by artisan families in India using traditional methods passed down through generations. We use natural botanicals—woods, herbs, resins, flowers, and essential oils—to create fragrances that feel grounded, soft, and serene.
Our incense is known for its clean burn, long-lasting fragrance, and calming, meditative aroma—ideal for homes, yoga studios, wellness spaces, and mindful rituals.
Are your incense sticks natural and non-toxic?
Yes. Our incense is made using natural materials such as aromatic woods, herbs, resins, flowers, and essential oils. We do not use charcoal fillers, harmful accelerants, or artificial fragrance oils.
This ensures a gentle, clean-smelling burn suitable for regular use in well-ventilated spaces.
Where are Mothers Fragrances products made?
All Mothers Fragrances incense is handcrafted in India by long-standing artisan communities we have partnered with for decades.
We maintain close relationships with these makers, ensuring ethical practices, fair working conditions, and a commitment to preserving the traditional art of natural incense making.
Are your incense sticks vegan?
Yes, we do have a range of Vegan incense.
Like our traditional nagchampa incense, the vegan blends follow traditional botanical formulations with but are free of honey.
What does this incense smell like?
Each fragrance is thoughtfully blended to create a natural, harmonious aroma.
Scent personality varies—some calming, some grounding, some uplifting—but all share our signature softness.
For specific notes, see the scent description on the product pages.
Can I burn Mothers Fragrances incense indoors?
Yes, Mothers Fragrances incense is gentle enough to use indoors.
For the best experience, allow a little airflow and never leave burning incense unattended.
Our clean, natural formulation ensures a smooth aroma without harsh synthetic notes.
Is your incense suitable for meditation, yoga, and wellness spaces?
Absolutely. Mothers Fragrances incense are crafted to support calm, clarity, and grounding — perfect for yoga studios, meditation practices, spas, healing rooms, or simply creating a peaceful home atmosphere.
How long does each incense stick burn for?
Each stick typically burns for over an hour, depending on airflow and the specific blend.
A beautiful length for meditation, morning rituals, or winding down at night.
How should I store my incense?
Keep incense in its original packaging, stored in a cool, dry space away from direct sunlight.
Natural botanicals age best when kept away from heat, moisture, and strong light.
Do you offer wholesale and bulk pricing?
Yes. We supply health food stores, boutiques, studios, wellness spaces, and conscious retailers across Australia.
To apply, simply visit our wholesale page or contact us directly for guidance.
Do you ship internationally for wholesale orders?
Our primary shipping region is Australia, but international wholesale enquiries to New Zealand and Japan are welcome.
Please reach out to discuss.
What incense fragrances are the most popular?
The Sweet Frankincense and Omani Frankincense & Myrrh are our most popular fragrances. The other best selling fragrances are available in the mixed bulk bundles and mini gift boxes.
How long does shipping take?
Standard shipping within Australia takes 2–6 business days.
Wholesale and bulk orders may require extra preparation time, but we’ll always keep communication clear and timely.
What if my order arrives damaged or incorrect?
If something isn’t quite right, we’re here to help.
Please contact us within 7 days with your order number and a quick photo, and we’ll resolve it promptly.
What payment methods do you accept?
We accept Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay.
Choose the option that feels most comfortable at checkout.